Privacy Policy

Privacy Policy

Last updated: May 2026

Bright Apartments values the privacy of its clients and website visitors. This privacy policy explains what personal data we collect, why we collect it, and what your rights are under the General Data Protection Regulation (GDPR).

1. Data Controller

Bright Apartments
Amsterdam, The Netherlands
Email: info@bright-apartments.com
Phone: +31 6 19 10 30 20
Website: bright-apartments.com

2. Personal Data We Collect

We collect personal data that you provide directly via our contact form, WhatsApp, or email:

  • Name and initials
  • Email address
  • Phone number
  • Property address (where applicable)
  • Content of your message or inquiry
  • IP address and browser data (via cookies)

3. Purposes of Processing

  • Service delivery – Responding to enquiries and performing rental services.
  • Contract management – Drafting and managing tenancy agreements.
  • Communication – Sending relevant information about our services (with your consent).
  • Legal obligations – Complying with tax and statutory retention requirements.

4. Legal Basis

  • Performance of a contract – When providing rental services on your behalf.
  • Legitimate interest – For responding to enquiries and improving our services.
  • Consent – For newsletters or marketing communications.
  • Legal obligation – For tax record-keeping (7 years).

5. Retention Periods

  • Contact requests – Up to 1 year after handling.
  • Tenancy agreements and administration – 7 years (statutory tax retention).
  • Newsletter/marketing – Until you withdraw your consent.

6. Sharing with Third Parties

Bright Apartments never sells your data to third parties. We only share data with processors providing services on our behalf (bound by a data processing agreement), when required by law, or — with your consent — with prospective tenants in the context of a rental.

7. Cookies

Functional cookies: Necessary for the website to function correctly. No consent required.

Analytical cookies: When Google Analytics is activated, we will request your consent via a cookie banner. Currently no analytical tracking cookies are active.

You can disable cookies through your browser settings, though this may affect website functionality.

8. Your Rights (GDPR)

  • Access – Request what personal data we hold about you.
  • Rectification – Have inaccurate data corrected.
  • Erasure – Request deletion of your data (unless a retention obligation applies).
  • Restriction – Request temporary restriction of processing.
  • Data portability – Receive your data in a common format.
  • Objection – Object to processing based on legitimate interest.
  • Withdrawal of consent – Withdraw consent at any time.

To exercise your rights, please contact us at info@bright-apartments.com. We will respond within 30 days.

9. Complaints

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
www.autoriteitpersoonsgegevens.nl/en | P.O. Box 93374, 2509 AJ The Hague

10. Changes

Bright Apartments reserves the right to amend this privacy policy. The date of the most recent revision appears at the top of this page.

Questions? Email info@bright-apartments.com or call +31 6 19 10 30 20.